Engaging patients using technology
Every patient draws satisfaction and comfort on being extended good personalized care. With technology permeating the healthcare space, there is a strong feeling amongst many people that the degree of personalized care is only going to improve in the future. Infact, technological innovations are also expected to find progressive solutions to the hurdles currently faced in managing and curing fatal diseases. This is the consequence of the paradigm shift in the manner in which people have started viewing the impact of technology on healthcare. There is a high degree of willingness from their end to become part of the solution to the world's healthcare problems with the aid of all sorts of technologies – to the extent that they are now open to virtual doctor visits and to the extensive use of remote medical devices and health sensors. Basically, there seems to be no hesitation whatsoever in embracing a form of healthcare which makes it possible for them to access care outside the hospital premises, share their information anonymously for better outcomes, receive care which is highly personalized i.e. even take into account the patient’s genetic details.
Given the expectations which patients have, it has become imperative on the part of providers and physicians to acknowledge them and subsequently device ways to address them. Though the inhibitions on the part of patients towards using personal health records and mobile apps for managing their care is on the wane, physicians in turn can be reluctant to accept electronic data from patients due to liability concerns. A research was done in order understand the reasons for the apprehension on the part of the physicians and the subsequent steps taken to address them. The major concerns included timeliness of data availability, adequacy of response, volume of data, accuracy and decision on who should respond. Based on the findings, some steps have been suggested to make it possible for physicians to better engage with patients using technology.
They include the following:
We provide healthcare software integration and Healthcare testing services. If you want to hire certified healthcare software testers for testing your medical application, please contact us at Mindfire Solutions.
Given the expectations which patients have, it has become imperative on the part of providers and physicians to acknowledge them and subsequently device ways to address them. Though the inhibitions on the part of patients towards using personal health records and mobile apps for managing their care is on the wane, physicians in turn can be reluctant to accept electronic data from patients due to liability concerns. A research was done in order understand the reasons for the apprehension on the part of the physicians and the subsequent steps taken to address them. The major concerns included timeliness of data availability, adequacy of response, volume of data, accuracy and decision on who should respond. Based on the findings, some steps have been suggested to make it possible for physicians to better engage with patients using technology.
They include the following:
- Achieve an understanding of the nature of information patients would be expected to share , how they would do it and who would be the person responsible from the clinical team to review the information and at what frequency
- Identify and train a member of the clinical care team to monitor incoming data and decide urgency
- Have a protocol in place to handle medical emergency
- Use the correct judgment to arrive at a decision on whether or not a patient-generated electronic health information needs to be included in a physician’s medical record
We provide healthcare software integration and Healthcare testing services. If you want to hire certified healthcare software testers for testing your medical application, please contact us at Mindfire Solutions.